Covid-19

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Ford Care Code

The Ford Care Code is a set of measures to help us reassure our customers and make you feel welcome in our Dealerships.
We will respect your social distancing preferences. Please speak to a member of our team.

NEW COVID-19 PROCEDURES!

Our sales teams are working from the dealership and offering a ‘Click & Collect’ service which will allow you to purchase your new car online and have it delivered to your home with a 14 day money-back guarantee.  Call our sales team on 01929 462248.

Our service and after sales department are operating as usual for servicing, parts, repairs & MOT’s – Call our service centre on 01929 462248.

Please check out the effective measures we are taking to keep our Customers and Staff as safe as possible

  • We sanitize all the touchpoints inside the Showroom & Service Reception frequently.
  • Each vehicle that passes through the workshop will be fully sanitized in line with industry standards and guidelines.
  • We are highly encouraging cashless payments.
  • Disposable gloves will be worn by all staff who come in contact with your vehicle.
  • Appointments will be made and communicated in advance, in order to limit the number of visitors at any given time in the Showroom & Service Reception areas.
  • We are highly encouraging one person per car into the dealership.
  • Each vehicle that passes through the workshop will be fully sanitized using an isopropyl alcohol-based sanitizer and nitrile gloves.
  • We will undertake daily temperature screening on our associates at the start of each working day because body temperature is a known indicator if someone is a carrier of Covid-19 virus.
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